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How jumalon Handles Your Personal Information

This Privacy Policy tells you exactly what data jumalon collects when you create an account, make a deposit via PayPal, Venmo, or Play+, and access the platform from your phone or browser.

Account data transparencyPayPal, Venmo, Play+ payment privacyMobile access data handlingUS-applicable data rightsClear contact path for requests
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jumalon How jumalon Handles Your Personal Information
DATA HANDLING PRACTICES

How We Protect and Manage Your Information

Account Security Account access is protected by password authentication and session tokens. We flag unusual login patterns — for example, a new device in a different state — and may prompt re-verification before granting access.
Cookie Use We use cookies to remember your session state across your phone and desktop. Functional cookies are required for the account to work; analytics cookies can be turned off in your account settings.
Data Retention We keep your account records for as long as your account remains active and for a defined period afterward as required by applicable law. Payment transaction references from PayPal, Venmo, and Play+ are retained to resolve disputes.
Requesting Changes You can request a copy of the data we hold, ask us to correct inaccurate details, or request deletion where permitted by law. Submit through live chat or email — we respond within the timeframe required by your state's applicable privacy rules.
REACH OUR PRIVACY TEAM

How to Contact Us About Your Data

Team online

Live Chat

Open live chat from your account dashboard to submit a data access or deletion request. Our team will confirm receipt and walk you through the next steps directly.

Email Request

Send your privacy request to our support email address listed in your account settings. Include your registered email and the specific action you're requesting so we can process it accurately.

Account Settings

Some data preferences — like communication opt-outs and cookie settings — can be adjusted directly inside your account profile without contacting support at all.

Common Questions About Your Privacy at jumalon

These are the questions we hear most often about how your account data is collected, stored, and managed. If your question isn't here, live chat connects you to our support team directly.

We collect your name, date of birth, address, and a government-issued ID to verify your identity and confirm eligibility under applicable state law. Email and phone number are also required for account communication.

No. When you pay through PayPal or Venmo, the transaction is handled by the payment processor directly. We receive a confirmation reference only — never your wallet password or linked bank details.

Play+ transactions are processed through the card network. We record the transaction amount and confirmation status for your account history, but we do not store the full card number on our servers.

Yes. Submit a data access request through live chat or your registered email. We'll confirm what information we hold and provide it in a readable format within the timeframe your state's privacy law requires.

We retain records for a period required by applicable law after account closure, primarily to resolve outstanding payment disputes and meet any regulatory obligations in eligible states.

We do not sell your personal data to third parties for marketing purposes. Data is shared only with identity-verification partners and payment processors as needed to operate your account.
Reference

Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.

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